Privacy Policy

Introduction

Welcome to https://flood-insurance-quotes-phoenix-arizona.livebursts.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who access our website, applications, services, or products (collectively referred to as “our platform”).

Scope

This policy covers all aspects of our platform, including but not limited to:

Our official website located at https://flood-insurance-quotes-phoenix-arizona.livebursts.com.
Any mobile or desktop applications developed and maintained by us.
Services offered through our platform, such as quote generation, policy comparison, and customer support.
Products we provide, including insurance quotes and related services.

Please note that this policy does not extend to third-party platforms, applications, products, or services that you may access through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Applications and Services: When you sign up as an authorized user or utilize our applications and services, we collect and process your personal data to provide you with a seamless experience and tailored recommendations.
Visiting Our Websites: If you browse our websites linked to this Privacy Statement, we may gather information about your visit through analytics tools and log files.
Communication from Us: We may reach out to you via emails, calls, or text messages (SMS) for various purposes, including newsletters, account updates, marketing promotions, or customer support.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide our services effectively:

Account Information: Details associated with your user account, such as username, email address, and password (hashed and salted for security).
Payment Information: Credit or debit card details, payment history, and billing addresses required for processing insurance quotes and transactions.
Financial Information: Income, savings, investment details, and other financial records relevant to risk assessment and quote generation.
Purchase Information: Data related to your purchase of insurance products, including policy types, coverage amounts, and renewal dates.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs, for analytics and targeted advertising.
Location Data: Your geographic location data, gathered through GPS or similar technologies, to provide location-based services and quotes.
Feedback: Any comments, reviews, or ratings you choose to share with us to improve our services.
Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from these platforms (with your consent) for personalized content and advertising.
Product Information: Details about insurance products you show interest in or purchase, including policy terms, exclusions, and endorsements.

We obtain this data through direct user input, automated technologies (like cookies and tracking pixels), and third-party service providers who assist us in delivering our services.

Cookies

We utilize cookies to enhance your experience on our platform:

Strictly Necessary Cookies: These ensure basic functions like logging in, browsing, and enabling secure connections.
Preference Cookies: Remember your preferences, such as language, display settings, and ad choices.
Analytics Cookies: Track user behavior and trends to improve our services, optimize content, and measure the effectiveness of our website.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for various periods based on legal requirements and the purpose for which it was collected:

Account Information: Retained indefinitely or until your account is deactivated, whichever comes first.
Payment and Financial Data: Stored for a period of 7 years to meet accounting and tax obligations.
Purchase History: Kept for 5 years after the last purchase to facilitate easier access to past transactions.
Location Data: Retained temporarily for analytics purposes, with no specific retention period.
Other Personal Data: Deleted or anonymized once its purpose has been fulfilled, unless required by law to preserve it for a longer period.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access and Rectification: Request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
Erasure (Right to be Forgotten): In some regions, you can request the deletion of your personal data from our systems.
Restriction: Limit how we use your personal data in certain circumstances.
Data Portability: Receive a copy of your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your personal data for specific purposes, such as marketing or profiling.
Non-Discrimination: Be free from decisions based solely on automated processing of personal data.
Appeals/Complaints: File a complaint with our privacy team or relevant regulatory authorities if you believe your rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please contact us:

Email: privacy@flood-insurance-quotes-phoenix-arizona.livebursts.com
Mail: Privacy Team, Flood Insurance Quotes, 123 Main Street, Phoenix, AZ 85001

We value your trust in handling your personal data, and we are committed to maintaining the highest standards of privacy protection.